Two balers can look similar on a specification sheet.
Similar horsepower.
Similar feed opening.
Similar bale size.
Similar compression force.
Then both machines spend ten years in production.
That’s when the differences can become much more important.
What Happens After the Sale?
Ask:
Can replacement parts be sourced?
Does the manufacturer provide technical support?
Are drawings and documentation available?
Does the dealer understand the machine?
Can technicians troubleshoot it?
Does the manufacturer stand behind warranty issues?
Will somebody answer the phone years later?
Those questions don’t always appear on a capital equipment comparison spreadsheet.
They should.
This Is Why BRT Is Selective
Black River Trading works on equipment from manufacturers throughout the recycling industry.
That gives us a perspective beyond the initial sale.
We see what happens later.
We see which equipment is serviceable.
We see the importance of parts availability.
We experience manufacturer support firsthand.
And those experiences influence what we want to sell.
Why We Believe in Balemaster
BRT believes Balemaster builds the best auto-tie balers in the industry.
But our relationship with Balemaster isn’t valuable simply because they manufacture good equipment.
It’s also about what happens afterward.
Parts.
Technical support.
Engineering knowledge.
Communication.
Equipment our technicians understand.
Those things help BRT support the customer.
The Dealer Matters Too
Even a great manufacturer can’t be everywhere.
That’s where BRT comes in.
Black River Trading is the Authorized Balemaster Distributor for Ohio, Michigan, Kentucky, and Western Pennsylvania
